Reasonable Accommodation Policy

Policy guaranteeing reasonable accommodations and funding mechanisms for persons with disabilities.

Executive Summary

Al-Ahliyya Amman University (AAU) adopts a comprehensive Reasonable Accommodation Policy that ensures equitable access, participation, and opportunity for all students, faculty, and staff with disabilities. This policy reflects the University’s strong commitment to inclusivity and equal rights, aligning with the principles of SDG 4 (Quality Education) and SDG 10 (Reduced Inequalities).

AAU guarantees that individuals with disabilities receive appropriate academic, physical, and technological accommodations based on their specific needs and without imposing undue burden. The policy covers a wide range of adjustments, including accessible learning materials, modified examination methods, adaptive technologies, ergonomic workspaces, and flexible attendance arrangements. Financial support mechanisms are embedded within the policy, allowing eligible students to benefit from partial or full fee waivers.

Implementation of the policy is overseen by the Institutional Development Department in collaboration with the General Supplies and Services Department and the Faculty of Allied Medical Sciences, ensuring accessibility in both academic and operational settings. In addition, the University’s Disability Inclusion and Support Policy (2025) and its associated Accessibility Framework provide clear procedures for requesting, approving, and monitoring reasonable accommodations, guaranteeing transparency and accountability.

Through these institutional measures, Al-Ahliyya Amman University reinforces its dedication to fostering an inclusive academic environment where every individual can thrive, contribute, and achieve success regardless of physical, sensory, or learning differences.

Centers and Departments

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01Institutional Development Department – Measurement and Evaluation Section

Oversees the implementation and periodic review of the Reasonable Accommodation Policy, ensuring alignment with national legislation and global accessibility standards. The section also monitors data on accommodation requests and satisfaction rates among students and staff with disabilities.

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02General Supplies and Services Department

Ensures the physical accessibility of university facilities, classrooms, and laboratories. It manages modifications such as ramps, elevators, accessible toilets, ergonomic furniture, and other infrastructure that support inclusive participation.

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03Faculty of Allied Medical Sciences – Occupational Therapy Department

Provides expert guidance on physical and cognitive accessibility, supports the design of inclusive learning environments, and collaborates with the Institutional Development Department to ensure accommodations meet international best practices.

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04Al-Ahliyya Amman University Health Training Center

Offers specialized health awareness programs and capacity-building workshops for students and staff on supporting individuals with disabilities, focusing on health-related accommodations and emergency preparedness.

Activities

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01Implementation of the “Disability Inclusion and Support Policy”

AAU actively enforces its Disability Inclusion and Support Policy, which includes a section on reasonable accommodations guaranteeing academic, physical, and digital accessibility for students and staff with disabilities. This policy ensures that all necessary adjustments such as extended exam times, assistive technologies, and modified classroom settings are provided without additional cost to the individual.

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02Collaboration with Al-Hussein Society for Training and Inclusion

Al-Ahliyya Amman University signed a Memorandum of Understanding with the Al-Hussein Society / Jordan Center for Training and Inclusion to enhance inclusion, accessibility, and rehabilitation programs for children with disabilities. The agreement includes providing practical training opportunities for students in occupational therapy and physiotherapy, as well as sharing expertise in diagnosis, educational inclusion, and assistive technologies.

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03Accessible Facilities and Assistive Tools

The General Supplies and Services Department ensures all campus buildings are equipped with ramps, elevators, accessible restrooms, and ergonomic classroom designs. In collaboration with the IT Department, the university provides text-to-speech software, digital magnifiers, and adaptive computer stations in study halls and libraries.

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04Health and Safety Training – Al-Ahliyya Amman University Health Training Center

The AAU Health Training Center organizes specialized training sessions for academic and administrative staff on accommodating individuals with disabilities during emergencies and in classroom settings. This includes basic sign language exposure, wheelchair handling, and inclusive communication methods.

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05Regular Monitoring and Evaluation Mechanism

The Human Resources and Institutional Development Unit and Sustainability and International Ranking Center conducts annual assessments of accessibility standards, accommodation requests, and satisfaction surveys among students and staff with disabilities to ensure continuous improvement and accountability.

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