Frequently Asked Questions

It is possible to accept the equivalence of all subjects without exceeding 66 credit hours covered at the previous college/university if they are aligned with the subjects offered at the university.

Based on the decision of the Ministry of Higher Education, a student is entitled to register a maximum of 18 credit hours in the first and second semesters, 21 credit hours if the student is expected to graduate, 10 credit hours for the summer semester as a maximum, and 13 credit hours if the student is expected to graduate at the end of the summer semester.

According to Article 14 in the list of instructions for granting a bachelor's degree, a student is subject to receive an academic warning if he/she obtains a cumulative average of less than 2 in any of the semesters except for the summer semester.

A graduating student is only allowed to register for a maximum of two alternative courses during their final semester if one of the courses is not offered or there is a time conflict with another course after coordinating with his/her academic advisor to complete the graduation requirements.

A cumulative GPA of at least 2 is required to complete graduation requirements.

The language of instruction is English. However, there are various courses taught in Arabic based on their nature.

30 marks for the mid-semester test.
40 marks for the final test.
30 marks for participation.

All marks are distributed differently according to the nature of the course. Details are explicitly explained in the course plan that is shared with all students on VClass.

The student is denied entry to the final test and shall not receive a grade for the course if the percentage of absence without an excuse exceeds 15%.

The course can be dropped at a complete financial loss.

Yes, there are specific dates for all academic procedures such as registration, postponement, transfer, etc. Therefore, students must follow the university calendar, website, and bulletin boards to keep track and stay informed of the constant announcements made by the Admission and Registration Department.

Students must register for courses each semester, otherwise, they will be considered discontinued. Accordingly, they will be expected to submit a request to postpone a semester, with the exception of the summer semester.

In the event of any problem with the electronic portal, get in touch with Hourani e-Learning Center (HEC) at: hec_sec@ammanu.edu.jo

Go to the Admission and Registration Department if you need to postpone a semester.

Yes, it is a compulsory exam and a condition for graduation.

It is a modern educational system where two-thirds of the course is available in the classroom, and one-third of the course is delivered electronically through VClass or MS Teams. Accordingly, instructors are provided with various tools to be able to deliver online interactive lectures, tests, homework…etc.

No, but you are required to use VClass and submit work assigned by your instructor on time.

Get in touch with the Finance Department to inquire about discounts.

Yes, there is an internal and external scholarship policy.

The faculty is characterized by a distinguished academic and administrative staff, in addition to high-level technical equipment that keeps pace with the continuous development in computer science and information technology, and the use of modern technology in the service of the educational process as well as applying methods and strategies based on national and international quality assurance systems.

Majors	The Required Scores
	IBT	IELTS
Engineering majors	90	6.5
Scientific majors	69	5.5
Humanitarian majors	59	5
English majors: (English curricula, English language/English language literature and criticism/Linguistics, translation)	90	6.5
Business Administration (MBA)	69	5.5

Note: In the absence of either certificate, students admitted to the master's program must register for the English language proficiency tests (1 and 2) immediately after joining the program.

The GPA of university students must be good or above. According to the Ministry of Higher Education guidelines, only 10% of Jordanian students and 15% of non-Jordanian students with acceptable GPAs will be eligible to enroll.

A duly certified copy of the high school certificate.
A certified copy of the first university degree (attested bachelor’s degree).
A certified copy of the higher diploma (if any).
Transcript of academic years for bachelor's and higher diplomas, duly attested.
The original birth certificate or a certified copy thereof.
Three personal photos.
A duly certified copy of the Civil Status ID.
A copy of the military service book for male students born in 1989 or older.
No objection certificate to studying for students who work in official or governmental institutions, the armed forces, or any other bodies that require the student to obtain prior approval for the study.
Obtaining the equivalency of the first university degree (bachelor) approved by the Ministry of Higher Education and Scientific Research for graduates of non-Jordanian universities.
A valid TOEFL, IELTS, or English Language Test certificate. (According to the instructions of the Ministry of Higher Education and Scientific Research).
Students who wish to enroll in master's programs through the cultural attachés must present proof of their scholarship or a no objection certificate.
A copy of the passport.
The above documents are non-refundable.

Those who have obtained a bachelor's degree with an acceptable GPA or above are accepted into higher diploma programs.

A duly certified copy of the high school certificate.
A certified copy of the first university degree (attested bachelor’s degree).
Transcript of academic years for the bachelor’s degree duly certified.
The original birth certificate or a certified copy thereof.
Three personal photos.
A duly certified copy of the Civil Status ID.
A copy of the military service book for male students born in 1989 or older.
No objection certificate to studying for students who work in official or governmental institutions, the armed forces, or any other bodies that require the student to obtain prior approval for the study.
Obtaining the equivalency of the first university degree (bachelor) approved by the Ministry of Higher Education and Scientific Research for graduates of non-Jordanian universities.
Students who wish to enroll in higher diploma programs through the cultural attachés must present proof of their scholarship or a no objection certificate.
A copy of the passport.
The above documents are non-refundable.

Placement tests (Arabic language skills, English language skills, and computer skills) are given only once during the first semester of university enrollment. If students fail the test, they will be required to register and pass recorded remedial courses whose credit hours are not part of the major’s study plan.

Get in touch with the Finance Department to inquire about installments.

Get in touch with the Management to inquire about discounts.

Get in touch with the Finance Department for more details.

No penalty shall be imposed during Add and Drop. However, the student will be penalized if they decide to change their schedule after the Add and Drop deadline.

There is an electronic payment that can be made with the help of Mr. Tariq.

It is processed immediately once complete.

No

Refer to the Graduate Studies calendar.

Transfer, post-dated cheques, electronic payment, on-campus, visa

Get in touch with the Finance Department to inquire about discounts.

If the student's cumulative GPA is above 60%, the discount will not be canceled. If less, half of the discount will be canceled.

Not on payment, but according to the registration calendar.

Get in touch with the Finance Department to inquire about sibling discounts.

The student must be non-Jordanian.
The student must submit a summons to the president of the university.
The student must pay for all the credit hours registered for the semester.
The student must pay 25 Jordanian Dinars into the university fund.
The student must bring a copy of the passport and student proof.
The student will be given documents to be filled out by the court.
A letter will be sent to the Customs Department duly signed by the president of the university after the completion of the requirements above.

The balance must be paid in full including the discount.

Freshmen:

Loss of 10% of the value of the required installment - minimum of 12 hours in addition to the student enrollment application.
New students are required to pay for 12 credit hours whether they have registered for them or not.

Old student(s):

A student who does not have a discount and wishes to withdraw from the university before the start of the semester gets a full refund.
A student who does not have a discount and wishes to withdraw from the university after registering for courses during Add and Drop before the start of the semester loses the registration fee and 20% of the value of the credit hours.
A student who does not have a discount and wishes to withdraw from the university after the start of the semester gets no refund.

Get in touch with the accountant of each faculty for every major.

Yes

Microsoft teams (Distance Learning System) is used for instructors to start and deliver their lectures live. Students are expected to attend and be engaged at all times.
VClass (e-Learning System) is used for instructors to upload course materials, assignments and exams. Students are expected to find and download the material, and submit their assignments and exams on time.

Go to the website https://vclass.ammanu.edu.jo
Use your university ID and password to log in.

Manual: https://www.ammanu.edu.jo/arabic/pdf/Vclass_moodle%20Student_2020.pdf

Go to the website https://vclass.ammanu.edu.jo
Use your university ID and password to log in.
Choose Dashboard and the course will immediately appear on your screen.

Manual: https://www.ammanu.edu.jo/arabic/pdf/Vclass_moodle%20Student_2020.pdf

Download the Microsoft Teams app from your App Store or Play Store.
Use your university ID and password to log in.

Manual: https://www.ammanu.edu.jo/English/pdf/Student%20guide.pdf

Log into your account.
Click on Teams.
Click on the name of the course once it appears.
Choose General.
Click on the word “Join”.

Manual: https://www.ammanu.edu.jo/English/pdf/Student%20guide.pdf

After you log in.
Click on an image of a bell and activate notifications.

Manual: https://www.ammanu.edu.jo/English/pdf/Student%20guide.pdf

Go to the website https://vclass.ammanu.edu.jo
Use your university ID and password to log in.
Choose Dashboard.
Click on the name of the course.
Click on the assignment link.
Click on Add Submission and then upload the file.

Manual: https://www.ammanu.edu.jo/arabic/pdf/Vclass_moodle%20Student_2020.pdf

Go to the website https://vclass.ammanu.edu.jo
Use your university ID and password to log in.
Choose Dashboard.
Click on the test link in the Timeline.

Manual: https://www.ammanu.edu.jo/English/pdf/Student%20guide%20-Using%20Moodle%20Exam_2020.pdf

Go to the university's website https://www.ammanu.edu.jo

Select Students and then Calendar.

Go to the university's website https://www.ammanu.edu.jo
Click on “Announcements".

Go to the website https://vclass.ammanu.edu.jo
Use your university ID and password to log in
Choose Dashboard
Click on the test link in the Timeline.

Manual:
https://www.ammanu.edu.jo/English/pdf/Student%20guide%20-Using%20Moodle%20Exam_2020.pdf

Get in touch with the Deanship of the College of Information Technology (Building A - Fourth Floor) for inquiries.

Get in touch with the Computer Center in the Faculty of Business (ground floor) for inquiries.

Go to the university website: https://vclass.ammanu.edu.jo
Electronic services
Submission of a clearance - Manual Guide for Students 2020.pdf

Go to the university website: https://vclass.ammanu.edu.jo
Electronic services
Submit a summons at https://eservices.ammanu.edu.jo/studentsRequests/Login.aspx
Log in
Choose the type of application – Academic/Financial
(One application of each type can be submitted within a week)
You will receive a response as soon as possible.
You can access the response by logging in using the same submission link and downloading it.

Go to the university website: https://vclass.ammanu.edu.jo
Electronic services
Submit a residence application for students: https://eservices.ammanu.edu.jo/studentsResidency/residence_login.aspx
Log in
Choose a new order
Type of Request
Upload the required documents and send the application
You can follow up through the same website or by contacting the Residence and Visa Office.

Go to the university website: https://vclass.ammanu.edu.jo
Electronic services
Yearbook photos: https://eservices.ammanu.edu.jo/yearbook/Login.aspx
Log in
Add the required photo and details
Follow the same link to confirm the receipt
Contact the Deanship of Student Affairs to confirm receipt of the photo or in case you are having trouble uploading a modified image.

Students must consult the head of the Student Club at the Deanship of Student Affairs to determine the player category (national team - military team - directorate team - clubs of all levels). The discount rates vary between the three in the range (35% - 55%).
Students who do not belong to one of the national teams and clubs, after passing the physical and technical examination and committing to practice, participate in a full year at the university will be granted a discount of (35%).

Students must contact the head of the Students Club at the Deanship of Student Affairs in order to participate in community service activities, or simply get in touch with the representative of the supreme committee for Activities and Community Service within the university to inquire about participation in activities organized on campus. Students may also collaborate with any external party subject to pre-approval and proof of submission upon the end of the volunteer period.

Training courses are offered to qualified university students by providing them with professional and personal skills in partnership with civil society organizations to prepare them for the constantly changing labor market, which increases job opportunities and opens up successful career paths.

Students do not have to pay a fee to participate in the courses offered by the Career Counselling Office.

The Career Counselling Office collects the CVs of students awaiting graduation and sends them to various companies, institutions, and organizations that have partnerships.

The Student Services Department receives complaints and suggestions from students through three methods:

First: By reviewing the Head of the Student Services Department and filling out a Complaint/Suggestion Form.
Second: Through the university's website, where the Deanship of Student Affairs page has an icon for submitting complaints and suggestions.
Third: Through complaints and suggestions collected in boxes distributed within the university, knowing that the complaint or suggestion form is available with the dean's secretary in each faculty.

The Student Services Department liaises with faculties to inform them of the number of special needs students present in each department at the beginning of each academic year, and whose needs are listed to accommodate and facilitate any request they may make.

The Student Services Department liaises with the concerned authorities within the university to arrange special training courses according to their needs, in addition to following up to provide them with appropriate facilities such as private corridors and others.
The Student Services Department also communicates with the concerned departments in the university to facilitate the early registration process and arrange appointments tailored to their needs.

Get in touch with the Finance Department to inquire about prices.

The membership includes a gym, swimming pool, jacuzzi, and sauna.

Yes, for ladies only. Feel free to get in touch with the Finance Department to inquire about prices.

Mixed gym: 8:30 AM - 10:00 PM.

Swimming pool:
Ladies:

(Sunday, Tuesday, and Thursday) – Morning Shift (8:30 AM - 2:30 PM)
(Saturday, Monday, and Wednesday) – Evening Shift (3:00 PM - 9:00 PM)

*Swimming pool closing time is at 8:30 PM*

Men:

(Saturday, Monday, and Wednesday) – Morning Shift (8:30 AM - 2:30 PM)
(Sunday, Tuesday, and Thursday) – Evening Shift (3:00 PM - 9:30 PM)

* Swimming pool closing time is at 9:00 pm*

Get in touch with the Finance Department to inquire about prices.

Get in touch with the Finance Department to inquire about prices/memberships.

Get it touch with the Finance Department to inquire about the conditions and consequences of freezing your membership.

What is the maximum number of credit hours that can be accepted when transferring from another university or bridging?

What is the maximum number of credit hours that may be registered per semester?

When does a student receive an academic warning?

When can I register for an alternative course?

What is the minimum GPA required to graduate?

What is the approved language of instruction for college specializations?

How do I know the distribution of grades?

When is a student denied entry to the final test?

Can I withdraw a course from the academic schedule after the Add and Drop deadline?

Are there specific dates for registration, postponement, and transfer, or can the student apply at any time?

Do I have to register every semester?

I have a problem accessing my profile on the portal.

Where do I go if I need to make up for missing a class/course, or even postpone a semester?

Do I have to sit for a comprehensive exam to graduate?

I am a non-Jordanian. Do I have to take the comprehensive exam?

What is blended learning?

Do I have to come to the university on days when blended learning is implemented?

Are there any discounts offered to students?

Does the university offer any student scholarships?

Why choose the Faculty of Information Technology at Al-Ahliyya Amman University?

What is the minimum score for IBT and IELTS?

What are the admission requirements for a master's program?

What are the documents required for the master's program?

What are the admission requirements for higher diploma programs?

What are the documents required for the higher diploma program?

When are placement tests given?

Is it permissible to pay in installments?

Does excellence in high school offer students a discount?

Would a graduating student with debts (post-dated cheque) be able to graduate and attend the graduation ceremony?

Would a student be penalized if he/she wants to add another subject after registering for (9) credit hours?

Is there an electronic payment?

How long does an electronic payment take to process?

Does the discount include the summer semester?

Can I use the portal without covering my new installment?

When is the last day of payment for the master’s comprehensive exam?

What are the available payment methods?

Is there a discount for retaking courses after failing?

Are the graduation project credit hours part of the 6-credit hour discount?

In the event of a major transfer, is the discount canceled?

Is the late registration fine based on payment, or on registration of materials?

Is there a discount rate for siblings at the university?

What are the guidelines for receiving car customs?

What are the guidelines for applying for a transcript?

What are the guidelines for final withdrawal from the university?

What is the percentage of university school discounts?

How do I know the response to the financial summons?

Is housing insurance refundable?

What is the difference between Microsoft teams (Distance Learning System) and the VClass (e-Learning System)?

How can I access VClass?

How can I access the material on VClass?

How do I access Microsoft Teams?

How can I attend a lecture on Microsoft Teams?

How do I activate notifications on Microsoft Teams?

How do I submit an assignment on VClass?

How can I submit an test on VClass?

How do I access the university calendar?

How can I find out when placement tests are given?

How to submit a placement test?

How can the computer skills course be equalized?

How do I change my password?

How can a student be discharged?

How can I submit a summons to the university president?

How can a residence permit be issued and renewed for non-Jordanian students?

How can I send graduation photos to be added to the yearbook?

How can a student receive a discount for athletic excellence?

How can a student complete community service hours as a prerequisite to earning a bachelor’s degree?

What courses does the Career Counselling Office offer? And what type of supervision at the Deanship of Student Affairs is offered?

Are the courses offered by the Career Counselling Office free or paid?

What is the role of the Career Counselling Office in providing job opportunities for graduating students?

How does the Student Services Department receive complaints and suggestions from students?

How does the Student Services Department deal with special needs students ?

What are the services provided by the Student Services Department to students with special needs?

How much does the Arena Club membership cost for non-students?

How much does the Arena Club membership cost for students?

What is the entry price for one day?

What does the membership include?

Is there a membership for the swimming pool only?

What are the working hours?

What is the price for private swimming training?