Student Mental Health

Access to mental health support and counselling services for students

Executive Summary

AAU as a body provides students with free access to mental health support and actively promotes good mental health.

The AAU Center for Consultations and Psychological Care, a non-profit centre, provides students with free, confidential individual and group counselling, psychological assessment and treatment by licensed psychiatrists and psychologists, and support with study pressures and adjustment to university life. Students can reach the centre at c.psychological@ammanu.edu.jo or +962 5 3500211, extension 2398, and can be referred from the general clinic; remote sessions are available when attendance is difficult. AAU promotes good mental health through the 'Your Mental Health First' campaign, a new-student mental-health orientation in freshman induction week, immediate support during examinations and crises, and the Mental Health Forum.

Centers and Departments

01AAU Center for Consultations and Psychological Care

Provides free counselling, psychological assessment and treatment for students, staff and the community, delivered by licensed psychiatrists and psychologists using CBT, DBT and other evidence-based therapies.

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02Department of Medical Services: Mental and Emotional Health

Runs the 'Your Mental Health First' campaign, the new-student mental-health orientation and immediate psychological support, and refers students to the centre.

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03Department of Clinical Psychology, Faculty of Arts and Sciences

Provides the academic and clinical expertise behind the centre's services and its awareness activities.

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Activities

01Free, Confidential Counselling and Psychological Care for Students

Available throughout 2025 | AAU Center for Consultations and Psychological Care

Students receive free individual and group counselling, psychological assessment with standardised tests, and treatment by licensed psychiatrists and psychologists. The centre helps students adjust to university life, deal with study pressures and the stress of living away from home, and solve academic problems caused by psychological pressure. Contact: c.psychological@ammanu.edu.jo, +962 5 3500211 ext. 2398.

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02Active Promotion: 'Your Mental Health First' Campaign and New-Student Orientation

Each academic year | Department of Medical Services / Psychological Care Center

The 'Your Mental Health First' campaign uses lectures, open forums and interactive exhibitions to reduce stigma and encourage students to seek help. Every freshman induction week includes mental-health orientation modules on resilience, emotional flexibility and time management, and rapid interviews or telephone consultations are available during examinations and personal crises.

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03Psychological Care Center Introduced to New Students

2 November 2025 | Faculty of Arts and Sciences / Psychological Care Center

At the welcome ceremony for new students of the 2025/2026 academic year, the Director of the AAU Psychological Care Center joined the Dean and student-support services to introduce new students to the support available to them.

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04Mental Health Forum for Students and Staff

11 December 2024 (academic year 2024/2025) | Psychological Care Center

The Psychological Care Center launched its Mental Health Forum with an interactive lecture by a psychiatrist on borderline personality disorder. Students, academic and administrative staff and others interested in psychology attended. The forum raises awareness of mental-health issues and encourages dialogue about them.

05Research on Medical Students' Mental Health

30 June 2025 | Department of Clinical Psychology

AAU researchers Ammar Al-Maharmah and Numan Al-Natsheh published a study of distress, perfectionism and coping among medical students at Jordanian universities in Al-Balqa Journal for Research and Studies, 28(1), 35 to 48, informing student support.

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Policies and Procedures

01Sustainable Health Services Delivery Policy (PS_12_SDG03_2, V06, 2026)

Created 22 February 2018; reviewed 2026, with annual evaluation. Commits the University to student sexual and reproductive health care, health education and psychological support for students, faculty and staff, across all deanships, faculties, centres and administrative units. It sets indicators for service users and programme participants, and its annual review covers health-sector collaboration, awareness topics and continuing mental-health support.

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02Student Mental Health Counseling Procedure (PRO_30_SDG_3_P2_N_4, V06, 2026)

Created 22 February 2018; reviewed 2026, with annual evaluation. Covers all students seeking support through the psychological care centre or the general clinic. Its six stages are needs assessment, individual and group counselling, clinic referral, tailored sessions including remote counselling, awareness and follow-up, with monthly reports on sessions and progress and forms for counselling requests, referral and student satisfaction.

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Impact Evaluation and Development Plan

Support in 2025

Students had free access to counselling, assessment and treatment throughout 2025, and new students were introduced to the service at induction. The centre's specialist diploma, whose first cohort graduated on 6 October 2025, adds to the pool of qualified mental-health professionals.

Monitoring

The procedure requires monthly reports on sessions and progress and a student satisfaction survey. Results are reported only in aggregate to protect confidentiality.

Development plan

Hold a dated awareness week each semester, publish annual figures for students supported, and extend online booking and remote counselling.

Institutional Integration Summary

The Psychological Care Center delivers counselling and treatment, Medical Services promotes mental health and refers students, and Clinical Psychology supplies specialist expertise. The policy and procedure link access, awareness, referral and review.

View the 2026 edition of this pageRES.AM_ V.02_08 Nov 2026