The office exists to coordinate services, accommodations, and policies that support equal access, independence, and full participation in university life for people with disabilities.

The Disability Support Office serves as the first point of contact for needs assessment and accommodation planning, assistive-technology consultation, policy guidance and appeals, and coordination of in-class support such as notetakers, interpreters, and aides.

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• Preferred Parking: Reserved accessible bays adjacent to main entrances
• Barrier-Free Entrances: Ramps and level thresholds on all primary walkways
• Elevators: Accessible lifts with tactile buttons and audible floor announcements in every building
• Accessible Restrooms: Specially outfitted toilets and washrooms on each floor
• Wayfinding: High-contrast signage and tactile campus maps to guide independent navigation

Accessibility Map: View Campus Accessibility Map

• WCAG-Compliant Website: Designed for screen readers, keyboard navigation, and scalable text
• Text-to-Speech Service: Built-in reader for all site content
• Accessible Computer Labs: Workstations equipped with magnifiers, on-screen keyboards, closed captions, touch screens, and specialist peripherals
• Feedback Welcome: Website Accessibility Feedback Form

Access Schemes & Mentoring

• Peer Mentoring Program: One-to-one support from trained student mentors
• Workshops & Webinars: Regular sessions on study skills, time management, and assistive-tech training

Academic Accommodations

• Assistive Technology: Screen-reading software, speech-to-text, specialist keyboards
• Classroom Support: Notetakers, real-time captioning, sign-language interpreters
• Assessment Adjustments: Extended time, alternative formats, or adaptive equipment, as required

AAU offers targeted grants and scholarships to help cover equipment, travel, or personal assistance. Eligibility requires a recognized disability, Jordanian residency, full-time enrollment, and meeting academic criteria. Students can contact the office for application guidance and required documentation.

Residence halls include specially adapted rooms with roll-in showers, grab-rails, wet-room bathrooms, remote door activation, low-level light switches, visual alert alarms, optional personal attendant services, lowered kitchen counters, and sliding-door access. Female dormitories also provide supervised study areas, scheduled transportation, and 24/7 trained support.

AAU’s Diversity & Disability Strategy reflects the university’s commitment to reasonable adjustments, adequate funding, and ongoing review.

• Confidential Disclosure: Disability information is held separately to ensure academic decisions are merit-based.
• Pre-Arrival Consultations: Students can arrange academic, technical, and financial support plans before arriving on campus.