This program serves as a professional gateway into the aviation, tourism, and travel industries. It provides practical training in reservation systems, passenger services, and travel operations according to international standards, opening the door to promising career opportunities with airlines, airports, and tourism organizations.
Program Overview
This diploma offers comprehensive professional training designed to prepare qualified professionals in Airport Management, Tourism, and Travel according to the latest international standards. The program focuses on developing practical skills, operational knowledge, and customer service excellence in dynamic and service-oriented environments.
Why This Program?
With the rapid global growth of the aviation and tourism sectors, the demand for skilled professionals capable of managing operations efficiently and delivering exceptional passenger experiences continues to rise. This program equips participants with the knowledge and competencies required to succeed in diverse and fast-paced work environments with confidence and professionalism.
Learning Outcomes
Upon successful completion of the program, participants will be able to:
- Understand airport operations and ground handling services.
- Work with reservation systems and travel procedures.
- Deliver outstanding customer service to passengers and travelers.
- Organize tourism programs and manage travel itineraries.
- Apply aviation safety and security standards.
Program Structure
- Fundamentals of Airport Management
- Reservation and Ticketing Systems (GDS)
- Tourism and Travel Management
- Customer Service and Communication
- Aviation Safety and Security
- Practical Training
Training Methodology
- Hands-on Practical Training
- Real-World Case Studies
- Interactive Workshops
Target Audience
- Individuals seeking careers in the aviation, tourism, and travel sectors.
- Graduates of business administration, tourism, or hospitality programs.
- Individuals interested in customer service and travel-related professions.
Career Opportunities
- Airport Services Officer
- Reservation and Ticketing Agent
- Tourism and Travel Coordinator
- Airline Customer Service Representative
Admission Requirements
- High School Diploma or equivalent (minimum requirement).
- Basic English language and computer skills.
Program Details
- Duration: 12 Months
- Training Hours: 360 Training Hours
- Tuition Fees: To be determined according to the approved policy.
Registration Procedures
- Complete the registration application form.
- Contact or visit the Center for Consultation and Training:
- Internal Extension: 2590 / 2272
- Email: CCE@AMMANU.EDU.JO
